Legal

Privacy Policy

Last updated: October 2026

Who we are

The Self Academy ("TSA", "we", "our") operates tsacoaching.com. We provide coaching, counselling and learning programs online and from our office at Olympia Opaline, Navalur OMR, Chennai 600103, Tamil Nadu, India.

What we collect

Contact information you submit through our forms — name, email, phone number, and messages you share.
Lead-magnet downloads — email addresses captured when you download free guides.
Payment metadata — order IDs and payment status from our payment processor (Razorpay). We do not store card numbers or UPI credentials; those are handled directly by Razorpay.
Website analytics — anonymised page views and basic engagement events via Google Analytics and Google Ads.
Technical data — IP address, browser type and device information collected automatically for security and troubleshooting.

How we use it

To respond to your enquiry, schedule sessions, and provide the service you've asked for.
To send transactional messages (booking confirmations, Clarity Call scheduling, program updates).
To improve our website and understand which content is helpful.
For legal, accounting and tax-record purposes.

We do not

Sell your personal information to third parties.
Share counselling or coaching session content outside the standard confidentiality boundaries counsellors and coaches work within (safety-of-self, safety-of-others, legal order).

Service providers we use

Razorpay — payment processing.
Resend — transactional email delivery.
Google Analytics & Google Ads — anonymised traffic analytics.
MongoDB Atlas — secure database hosting.

Your rights

You can request a copy of the personal data we hold about you, correct it, or ask us to delete it. Email dhanalakshmi@tsacoaching.com and we'll respond within a reasonable period.

Cookies

Our website uses functional cookies (for site navigation) and analytics cookies (anonymised traffic data). You can disable cookies in your browser settings.

Contact

Questions about this policy? Email dhanalakshmi@tsacoaching.com or call +91 72043 08070.